Complaint volume and patterns factor in, too.
The best place for where to go for consumer help will depend on your circumstances. Make sure that you get legal advice first, as legal action can be expensive and there is no guarantee that you will be successful. But Checkbook provides complete transparency and guidance about how to assess those ratings compared with companies with more users.
Caveats: We think that the ability of A- and B-rated companies to buy their way to the top of the default search results skews the results.
Steps to File a Complaint Against a Company If you have problems with an item or service you purchased, you have the right to complain. Use this sample complaint letter as an example. Make more profitable decisions with proven predictive consumer insight Product Overview Speed decisions with superior data Consumer Reports from Equifax deliver predictive consumer data to support more profitable decisions, help mitigate risk and maximize growth opportunities.
For disputes involving large sums of money, you may be able to take private legal action. Trust our consumer reports to provide proven consumer insights to drive effective decisions that increase profitability and reduce risk To increase predictive power, you can augment your consumer reports with scoring and fraud protection tools from Equifax.
More information Step 1 - Contact the seller or service provider As soon as possible, contact the business to explain the problem and the outcome you want. The business might ask you for proof of purchase and discuss whether it is a minor or major problem to determine a repair, replacement, or refund.
None of these services offers ratings everywhere.